Rochen Customer Forums

Rochen Customer Forums (
-   Pre-Sales Questions (
-   -   Reseller Account / Name Server Question (

yaani 11th February 2015 11:21 PM

Reseller Account / Name Server Question

I currently have a reseller account with a company that got bought by EIG. I would like to move now.

All the sites I host have their name servers pointing to & (I am just using that name as an example)

If I sign up for a Rochen reseller account & use as the primary domain name for the account, can I slowly move all my websites to the new rochen reseller account or will they all now automatically point to the new rochen reseller account & have errors because the site files & databases haven't been moved yet?

Thank you

Chris 12th February 2015 08:39 PM

Thanks for your post :)

If you use the same primary domain name (e.g. as your current reseller plan then you will need to transition all accounts over and then update the IP addresses associated with and

If you wish to migrate things over in stages the easiest route to go would be to use a new primary domain name when opening the reseller account with Rochen. You can then register the new name servers right away and as you transition accounts over update the name servers for those domains to point to the new name servers.

Please let us know if we can be of any further help.

MikeS 12th February 2015 08:41 PM

If you change the nameserver on a domain record (or the nameserver IP's in this case), AND it's valid nameserver, then as soon as the DNS tables are updated the domain will point to the new your second "question" is the correct assumption ;)

Oops, look like Chris has already responded, sorry.

Chris 12th February 2015 08:44 PM

Thanks Mike! :)

All times are GMT +1. The time now is 09:06 PM.

Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
2000 2015 Rochen Limited. All Rights Reserved. Prices Exclude VAT.