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Old 18th September 2013, 04:48 PM   #1
Milton-B
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Join Date: Aug 2007
Posts: 27
My account was deactivated but I'm still receiving warnings

(Sorry for contact you here, but since I deactivated my account I cannot access myrochen portal to submitt support tickets, nor I can access the private customer area of this forum).

Gentlemen,
I'm still receiving a daily email about "card payment failed", but I already resolved all billing issues with you (Ticket id #140752). Can you deactivate these automated notifications or perhaps I just have to ignore them?
Thank you in advance!

Last edited by Milton-B; 18th September 2013 at 05:20 PM. Reason: Adding support ticket ID.
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Old 18th September 2013, 06:39 PM   #2
Wendy
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Hi Milton,

Thanks for letting us know. I've just sent you an email follow up about this.

Have a great day!
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