My account was deactivated but I'm still receiving warnings

[Milton-B]

(Sorry for contact you here, but since I deactivated my account I cannot access myrochen portal to submitt support tickets, nor I can access the private customer area of this forum).

Gentlemen,
I'm still receiving a daily email about "card payment failed", but I already resolved all billing issues with you (Ticket id #140752). Can you deactivate these automated notifications or perhaps I just have to ignore them?
Thank you in advance!

 

[Wendy]

Hi Milton,

Thanks for letting us know. I've just sent you an email follow up about this.

Have a great day!